What currency are prices listed in?
All prices are shown in USD.
When will my order ship?
Orders are processed within 2–3 business days. Delivery typically takes 7–8 business days. Tracking will be provided within 24 hours of shipment.
Can I return my order?
Yes if your item arrives defective or damaged, you may return it within 30 days for a full refund. Return shipping is at the customer’s expense. Please include your name and order number inside the package.
Can I cancel my order?
Yes orders can be canceled before they ship. If your order has already been dispatched, you may return it for a refund once it arrives.
What if I entered the wrong address?
Please email nyouofficialcompany@gmail.com within 24 hours to correct your address. After 24 hours, we cannot make changes, and no refunds will be issued for incorrect addresses.
How long does shipping take?
We ship worldwide from multiple fulfillment centers. Average delivery is 7–8 business days after your order has shipped.
Need additional help?
We’re here for you. Email nyouofficialcompany@gmail.com and our team will be happy to assist. For a faster response, please include your order number and a brief description of your request.